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Company with $36 million SD 911 contract says outage caused by Missouri light pole installation

Makenzie Huber, South Dakota Searchlight

Apr 19, 2024
∙ Paid
A person dials 911 on a mobile phone. (Getty Images)
(Getty Images)

A 911 outage affecting hundreds of calls for emergency services throughout South Dakota on Wednesday night was caused by a company installing a light pole in Kansas City, Missouri, according to South Dakota’s 911 telecommunications provider Lumen, formerly known as CenturyLink.

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